Medical

Capstone Rural Health Center is always accepting new patients with Commercial & Private Insurances, Medicare, Medicaid and Uninsured. Patients should arrive 30 minutes early to fill out all paperwork. Copayments or Nominal Fee are due at time of service. Special financial circumstances can be addressed with the Billing Department.

Insurances Accepted

  • We accept most commercial insurances including the following. Aetna, Cigna, and Humana must be for “Out-of-Network” benefits only.
  • Administrative Solutions (Mar-Jac)
  • Aetna
  • Blue Cross Blue Shield
  • Bright Health
  • Cigna
  • Health Choice Select
  • Humana
  • Medicaid
  • Medicare
  • Tri-Care Select
  • United Healthcare
  • Viva Medicare
  • VIVA

What to Bring

  • Valid Photo ID
  • Proof of Insurance (Insurance Card)
  • Copayment / Nominal Fee
  • Deductible
  • All Medications
  • Medical Records (If Accessible)

Sliding Fee Discount Program

If you do not have insurance, you will need to bring the following:

  • Proof of Income*
  • Family Size*
  • Proof of Residency (Gas, Water, or Power Bill Only)
  • $50 to pay for your visit (the cost of your visit may be reduced based on the Sliding Fee Discount Program)

*Proof of Income includes: 3 Most Current Paystubs, Tax Return, Pension, Retirement, Social Security Income, Disability Income, Child Support, Alimony, Workers Compensation Payments, Unemployment Compensation, Supplemental Security Income, Public Assistance, Veteran’s Payments, Survivors Benefits, Dividends, Rents, Royalties, Income from Estates, Trusts, Educational Assistance, and any assistance from outside the household or other miscellaneous sources. Proof of Income is for all family members living in the household.

*Family Size: Number of all family members living in the household.

As a Federally Qualified Health Center, Capstone Rural Health Center provides a Sliding Fee Discount Program for all patients that are uninsured or underinsured and whose total household gross income falls at or below 200% of the federal poverty guidelines. The sliding fee discount is used to calculate the basic discount and is updated each year using the federal poverty guidelines. The sliding fee discount applies only to services provided by Capstone Providers. Patients with third party insurances, that does not cover or only partially covers fees for certain Capstone services, may also be eligible for the sliding fee discount in accordance with laws and regulations of the third-party payor contracts.

Patients must provide updated information for the Sliding Fee Discount Program every January.

Non-Discrimination Notification:

Capstone Rural Health Center, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

About Capstone

NCQA Recognized Practice

Capstone is a medical home providing access to affordable primary, preventive and wellness services distinguished by mission, vision, integrity, and respect in Walker County and surrounding areas.

Capstone receives HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.  For more information, please see http://www.bphc.hrsa.gov/ftca/