Behavioral Health

Capstone Rural Health Center is always accepting new patients for Behavioral Health Services. Several insurances may not cover Behavioral Health Services; therefore, patients should bring documentation for the Sliding Fee Discount Program. Patients should arrive 30 minutes early to fill out all paperwork. Copayments or Nominal Fee are due at time of service. Special financial circumstances can be addressed with the Billing Department.

Insurances Accepted

  • Behavioral Health Systems
  • New Directions (BCBS)
  • Medicaid
  • Medicare

What to Bring

  • Valid Photo ID
  • Proof of Insurance (Insurance Card)
  • Proof of Income*
  • Family Size*
  • Copayment / Nominal Fee

Sliding Fee Discount Program

If you do not have insurance or if your insurance does not cover Behavioral Health Services, you will need to bring the following:


*Proof of Income includes: 3 Most Current Paystubs, Tax Return, Pension, Retirement, Social Security Income, Disability Income, Child Support, Alimony, Workers Compensation Payments, Unemployment Compensation, Supplemental Security Income, Public Assistance, Veteran’s Payments, Survivors Benefits, Dividends, Rents, Royalties, Income from Estates, Trusts, Educational Assistance, and any assistance from outside the household or other miscellaneous sources. Proof of Income is for all family members living in the household.


*Family Size: Number of all family members living in the household.


As a Federally Qualified Health Center, Capstone Rural Health Center provides a Sliding Fee Discount Program for all patients that are uninsured or underinsured and whose total household gross income falls at or below 200% of the federal poverty guidelines. The sliding fee discount is used to calculate the basic discount and is updated each year using the federal poverty guidelines. The sliding fee discount applies only to services provided by Capstone Providers. Patients with third party insurances, that does not cover or only partially covers fees for certain Capstone services, may also be eligible for the sliding fee discount in accordance with laws and regulations of the third-party payor contracts.

Patients must provide updated information for the Sliding Fee Discount Program every January.

About Capstone

NCQA Recognized Practice

Capstone is a medical home providing access to affordable primary, preventive and wellness services distinguished by mission, vision, integrity, and respect in Walker County and surrounding areas.

Capstone receives HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.  For more information, please see http://www.bphc.hrsa.gov/ftca/